When we use the term, “Personal Information,” we mean information or data that directly or indirectly identifies, describes, relates to or is reasonably capable of being associated with or can reasonably link to a particular individual, consumer or household.
ShelfLife may receive Personal Information about you through various means necessary to provide our Services. Depending on the context, “you” may be:
2. INFORMATION WE COLLECT AND RECEIVE
We collect the following categories of information, which may be considered Personal Information when maintained in an identifiable format:
We may also collect non-personally identifiable information that we combine with Personal Information to create aggregate information.
3. HOW WE USE YOUR INFORMATION
We only collect the information reasonably necessary to respond to inquiries about our Services, to provide you the Services, to carry out our operations, as required by law, and for the other legitimate business purposes, under applicable laws, as provided below:
We do not profile visitors to our Sites or collect, in any automated manner, any special categories of sensitive Personal Information about you. No automated decision-making, including profiling, is used when processing your Personal Information.
4. HOW WE SHARE AND DISCLOSE PERSONAL INFORMATION
We may disclose aggregated information that does not identify any individual (and therefore, is not deemed to be Personal Information) without restriction. We share Personal Information with the following categories of recipients:
5. DATA SECURITY
We have implemented privacy and security measures reasonably adequate to preserve Your Data from loss, misuse, unauthorized access, disclosure, alteration and destruction including, without limitation, compliance with Atlassian Marketplace privacy and security requirements (presently available here). We use a self-assessment approach to ensure compliance with our privacy statements and verify periodically that our statements regarding our handling and use of personally identifiable information are accurate and reasonably complete in regard to the information covered. Although we work hard to protect your Personal Information, ShelfLife cannot guarantee the security of any information you transmit to us through online forms and applications, and you do so at your own risk. Please note that email is considered a non-encrypted (and therefore nonsecure) form of communication, and it can be accessed and viewed by others without your knowledge and permission. For that reason, to protect your privacy, please do not use email to communicate information that you consider confidential. Unfortunately, no data transmission or storage system can be guaranteed to be secure at all times. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the HOW TO CONTACT US section below. We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
We are not responsible for any outcome if you circumvent any privacy settings or security measures. When applicable, you are responsible for choosing a password of appropriate strength, not reusing passwords used on other websites, and keeping your password confidential. ShelfLife employees will never ask for your password.
6. RETENTION OF PERSONAL INFORMATION
7. CAPACITY / CHILDREN
Our Sites are only intended for individuals who are at least 16 years of age. We do not knowingly encourage or solicit visitors to our Sites who are under the age of 16 or knowingly collect Personal Information from anyone under the age of 16 without parental fiduciary consent. If we learn we have collected or received Personal Information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us in accordance with the "How to Contact Us" section below.
We are committed to complying with the Children’s Online Privacy Protection Act (COPPA). Our Service is not directed to children under the age of 13 and children under the age of 13 are not to use the Sites or provide any information to our Service without express parental consent. We do not knowingly collect Personal Information from children under the age of 13. If we receive Personal Information that we discover was provided by a child under the age of 13 without parental consent, we will promptly destroy such information.
California residents under 16 years of age may have additional rights regarding the collection and sale of their Personal Information. Please see YOUR CALIFORNIA PRIVACY RIGHTS for more information.
8. FINANCIAL INFORMATION
ShelfLife receives payment through a third-party payment processor and we do not retain any personally identifiable information or any financial information such as credit card numbers.
9. EMAIL MARKETING
We may periodically send you relevant alerts and newsletters by email, including for the following purposes:
Instructions on how to unsubscribe from relevant alerts and newsletters are included in each e-mail. See also the COOKIES NOTICE below regarding our use of Pixel Tags.
10. YOUR PERSONAL INFORMATION CHOICES
You have choices in how your Personal Information is used and shared. You have the right to:
Account Information: You may update or correct your profile at any time by contact us as provided in the HOW TO CONTACT US section below.
We may retain certain information, including cached or archived copies, as required by law or for legitimate business purposes.
Cookies: Please see our COOKIES NOTICE below.
Blogs: Our Site offers publicly accessible blogs. Any comments you provide in the comments sections of these blogs may be read, collected, and used by others. To request removal of any Personal Information you post to our blogs, please contact us as provided in the HOW TO CONTACT US section below. In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.
Certain Exceptions to Deletion Request Rights: You have the right to request that we delete any of your Personal Information that we have collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
Choice and Opt-Out:
Exercising Access, Data Portability and Deletion Rights: To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us as provided in HOW TO CONTACT US.
Verification of Your Identity: Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information. You may make a verifiable consumer request for access or data portability twice within a 12-month period. You must:
We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you.
Making a verifiable consumer request does not require you to create an account with us.
11. WITHDRAWAL OF YOUR CONSENT
Where you have provided consent to process Personal Information, you have the right to withdraw such consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal. You may do this by contacting us as set forth in the HOW TO CONTACT US section below.
12. RESPONSE TIMING AND FORMAT
We endeavor to respond to a verifiable consumer request within thirty (30) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the Personal Information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
13. COOKIES NOTICE
What are cookies and why are cookies used: Cookies are small text files containing a unique string of characters that are stored in your web browser’s memory when you visit a website. When you return to a website that has placed a cookie in your browser, the cookie allows a website provider to recognize that you have visited the site before.
While cookies are often only used to measure website usage (such as number of visitors and duration of visit) and effectiveness (such as topics visitors are most interested in) and to allow for ease of navigation or use and, as such, are not associated with any Personal Information, they are also used at times to personalize a known visitor's experience of a website by being associated with profile information or user preferences. Over time this information provides valuable insight to help improve the user experience.
Cookies on our Sites are generally divided into the following categories:
14. YOUR CALIFORNIA PRIVACY RIGHTS
If and to the extent that the California Consumer Privacy Act (CCPA) applies to ShelfLife, California Residents may have certain additional rights under the CCPA, including the right to request the following information from ShelfLife by contacting us as provided in the HOW TO CONTACT US section below. ShelfLife will provide the following information to you upon verification of your identity:
You may opt out of any marketing by us and from the disclosure of your Personal Information to third parties.
Personal Information Sales Opt-Out and Opt-In Rights: If you are 16 years of age or older, you have the right to direct us to not sell your Personal Information at any time (the “right to opt-out”). We do not sell the Personal Information of consumers we actually know are less than 16 years of age, unless we receive affirmative authorization (the “right to opt-in”) from either the consumer who is at least 13 but not yet 16 years of age, or the parent or guardian of a consumer less than 13 years of age. Consumers who opt-in to Personal Information sales may opt-out of future sales at any time.
Non-Discrimination: If you elect to exercise any of your rights under CCPA, ShelfLife will not discriminate against you for exercising any of your CCPA rights. Unless otherwise permitted by the CCPA, we will not: deny you goods or services, charge you a different price or rate for our goods or services, or provide you a different level or quality of goods or services because you exercised such rights. Under the current definition of CCPA, ShelfLife does not sell your Personal Information.
Other than as provided above, we may offer you certain financial incentives, as permitted by the CCPA, in exchange for your giving us certain information, which incentives may result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your Personal Information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.
15. LINKS TO OTHER SITES
16. UPDATES TO THIS PRIVACY NOTICE
17. HOW TO CONTACT US