Frequently Asked Questions

Learn more about us and get answers to buyer and supplier questions.

What is ShelfLife?

What can ShelfLife help me do?

How much does ShelfLife cost?

What info do I need to share in my RFQ?

What happens when I submit a quote?

I’ve gotten pricing info on the product I need - now what?

Can I auto send RFQs to all of the suppliers of an item?

Can I get products in individual packaging?

Can you help me find a supplier that can source all/most of my ingredients? [TBD]

I can’t find an ingredient on your marketplace, can you find it for me?

Do you offer better pricing through ShelfLife than what I already get w/ these suppliers? [TBD]

Will you do all of my sourcing for me?

I love ShelfLife - how do I get my other suppliers to use your platform?

How is this different from reaching out to suppliers myself?

Can’t find what you’re looking for?

What is ShelfLife?

How long does it take to get started with ShelfLife?

What is the cost to me?

What about my existing sales relationships? Do I owe you commission for those sales?

How do I respond to an RFQ?

How do I get more information to provide a quote?

Can I use my own new customer forms/Quote forms?

How do I share a quote?

How do I make changes to my account?

Can’t find what you’re looking for?